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Frequently asked questions are answered in the FAQ section.
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Fixed
Unable to set-up with iPhone 6
Followed the steps for initial set-up - Plan is plugged in & switched on, app installed on iPhone and open but the "searching" screen keeps flashing on and off - no set-up screen starts. Also, the propellor is turning + I noticed in the phone's bluetooth settings that the plane appears briefly and then drops off, so maybe an issue with the bluetooth??
Answer
Prashant Vaibhav (The 'tech' guy)
11 years ago
Hello, that sounds like a defective battery issue. Please email support@tobyrich.com with a short video showing the problem. They'll promptly help you.
Customer support service by UserEcho
