Hi! I have bought 2 smartplanes , transported them from Germany to Russia but they does not work. And I tried all the recommendations on this FAQ, but nothing helped. I even tried on different phones but all the same result. It doesnt change the searching mode.. When turn off and on the plane it changes the mode for 1 sec and turns again on searching mode. The color of the bluetooth sign changes for a second to white and then again becomes grey. Network settings and all other recommendations I have done for several times but it doesnt work. One moment to say that it didnt start even the preparing mode it started directly from searching mode..pls help me or return the money..