1. User Community
  2. Fehler
0
Fixed

On/Charge Off switch

Anonym vor 11 Jahren • aktualisiert von Prashant Vaibhav (The 'tech' guy) vor 10 Jahren • 2
The on/charge switch broke on my first plane. The company was very responsive and replaced it right away. The same switch broke after 2 times of use. I cannot recommend this product at all.

Antwort

Antwort
Gestartet
Prashant Vaibhav (The 'tech' guy) vor 11 Jahren
Sorry to hear about your bad experience. We have identified an issue with the on/off switch on a small percentage of SmartPlanes sent to North America. We are currently offering unlimited refund or replacement for any SmartPlanes from the affected batch whose on/off switch breaks during normal use.
Antwort
Gestartet
Prashant Vaibhav (The 'tech' guy) vor 11 Jahren
Sorry to hear about your bad experience. We have identified an issue with the on/off switch on a small percentage of SmartPlanes sent to North America. We are currently offering unlimited refund or replacement for any SmartPlanes from the affected batch whose on/off switch breaks during normal use.
Fixed
Prashant Vaibhav (The 'tech' guy) vor 10 Jahren

Customer support service by UserEcho