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Bugs
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Fixed
On/Charge Off switch
The on/charge switch broke on my first plane. The company was very responsive and replaced it right away. The same switch broke after 2 times of use. I cannot recommend this product at all.
Answer
0
Answer
Started
Prashant Vaibhav (The 'tech' guy) 11 years ago
Sorry to hear about your bad experience. We have identified an issue with the on/off switch on a small percentage of SmartPlanes sent to North America. We are currently offering unlimited refund or replacement for any SmartPlanes from the affected batch whose on/off switch breaks during normal use.
Answer
Started
Sorry to hear about your bad experience. We have identified an issue with the on/off switch on a small percentage of SmartPlanes sent to North America. We are currently offering unlimited refund or replacement for any SmartPlanes from the affected batch whose on/off switch breaks during normal use.
Customer support service by UserEcho
