Hello! Yes it is almost done and will be released within the next week or two.

Hi Joseph,

Sorry to hear both your Smartplanes are not holding a stable connection. :(

The symptoms you described sound like it is connecting but losing the connection due to not having enough power. I have received some units with this defect and am investigating the cause. I think it could be a faulty battery.

One thing to note: the app always starts in searching mode. The preparing mode comes after it.

Please give us some time so we can find a solution to this issue. In the meantime if you would like to get a refund or exchange, please contact our support team by emailing support@tobyrich.com.

Thanks for your feedback and glad to hear you enjoy it!

1. On losing connection, the plane does reset itself. The motor will stop.

2. Good idea about audible warning, we will test it out for the next update.

3. New products are on the horizon! Stay tuned.

UPDATE 15 May 2014:
We are happy to announce that the beta version of the SmartPlane app for Android is now available on the Google Play store!

Note: please check if your SmartPlane packaging has the Google Play store logo. If it does not, then you have an older batch. But don't worry, it will still work with Android! You will need to find a friend with an iPhone/iPad/iPod touch and perform the "first flight setup" procedure. This is a one-time process and takes only 2-3 minutes. After that you can fly your SmartPlane with the Android app at any time.

If your SmartPlane packaging has the Google Play store logo, or if you've flown it with the iOS app before, then this setup is not needed.

Hi Paul, sorry for the late response (we are all traveling these days). Unlike Nicolas, it looks like your Smartplane refuses to connect at all. I suspect it's because of improperly soldered antenna wire, which results in low signal strength. The "touch-n-go" feature only connects if signal strength is pretty good.

In this case, I would recommend getting it exchanged for a new unit. ( support at tobyrich.com )

Meanwhile however, do you mind doing a couple of more tests? It will help us a lot. If yes, then please do this:

- First of all make sure you have fully charged the Smartplane. This means plugging into microUSB, and waiting till the fast blinking LED goes back to slow blink. Should take at most 13-15 min.
Next, download "Light Blue" app from the App Store (it's free), and use it to search for the Smartplane.

Now check the "RSSI" (signal level) value it shows. This should be a negative number in dB (e.g. -55 dB). Please tell me what signal level you get when the phone is close to the plane.

Lastly, try to connect to the Smartplane through the Light Blue app. Does it connect and hold a stable connection?

Thanks a lot and sorry for the inconvenience.

Hi Paul, sorry to hear that it's not working. I've posted some hints on the other thread. See if it helps?

link: http://smartplane.userecho.com/topic/356754-locked-on-the-searching-screen/

We've never encountered this during testing. Try these:

How close do you keep your iPhone to the plane? Can you try moving the iPhone between the two wings, very close close/touching the white cockpit?

re you sure your Bluetooth is turned on? :)

Can you try turning WiFi off (it may interfere)? Is the battery fully charged?

Is the Bluetooth icon on the status bar dark grey or white? If it's white it may already be connected. Does the white LED on the plane blink 2 short strokes, or longer on/off? If it's two short strokes it is already connected. Can you try pressing the searching screen with 2 fingers to force-remove it, and then trying to turn the motor on with the throttle slider?

Hi, it looks like you may have a defective unit. If you've not done so already, please email support@tobyrich.com mentioning this problem. We will do some troubleshooting and replace your SmartPlane if it is defective.